All personnel within the group were friendly, professional, and courteous. The agent, Julia Coody, went the "extra mile" to assist us with the purchase of our new home and to schedule some of our family to see the house prior to closing. Jamie Brown was knowledgeable, efficient, and expedient with all the necessary paperwork. The only slightly negative aspect was not being "in the loop" with the decision to allow the seller to have 4 extra days after closing to complete their moving process. Since we were moving from out of town, our schedule had to be altered in order to wait to obtain possession.